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Casino Download > Download Casinos > Closed Casinos > Roxy Palace

Roxy Palace Casino Download

Blacklisted online casinoUPDATE: ROXY PALACE CASINO IS NOW CLOSED! Some of the content within this casino download review is based on BEFORE the casino shut-up shop. Recommended replacement Microgaming casinos, approved by Casino-Download.com, include All Slots, Luxury and Ruby Fortune.

Meet my big, UGLY sister!

Even before it's overdue closure, Roxy Palace was a blacklisted/non-recommended online casino with download games by Microgaming. Roxy Palace was blacklisted by Casino-Download.com and all sites within our network in 2020 following a long period of decline in quality, service, honesty and decency. It has now THANKFULLY been moved permanently to CLOSED so there should be no further victims of this dodgy outfit. Unfortunately, Roxy Palace's players were passed onto the equally appalling 32Red - one of Roxy's 'sister casinos' (f'ing ugly sisters, at that).

Approved Microgaming download casinoTo be blunt - we consider Roxy Palace and its 'big brother' 32 Red to be rogue operations run by unethical new owners and we can/will not send new visitors to their casino in good conscience. If you decide to join or continue to play at Roxy Palace (or 32 Red) then you do so at your own risk.

Run away!

If you have already downloaded Roxy Palace's software to your computer, uninstall it and search your computer for any Roxy Palace/32 Red cookies and remove them. Leave no trace of Roxy Palace on your computer.

Warning: our dealings with this group have shown individuals behind the scenes to be unethical, rude and arrogant - you might run into the same issues when closing your account as they attempt to dissuade you from leaving. Be strong, firm and INSIST on following it through.

How do I download Roxy Palace's casino games?

For the wild and reckless out there who still want to get started, you can download Roxy Palace Casino to your computer and create a new customer account or log in to an existing one if you are already a member and simply redownloading Roxy Palace's software. However, you won't doing it from Casino-Download.com. You'll need to search for an alternative website that does not comply with the same standards.

As well as the premium download version of Roxy Palace Casino, you can access most of the same games, features, facilities and banking options using Roxy's browser version of the casino. It's not as good as the download version (browser casinos never are) but it's a decent alternative for most occasions. There's also a far more restricted mobile version of Roxy Palace with a smaller selection of games.

Roxy Palace's games collection includes roulette, poker, blackjack, live dealer games and hundreds of different slots including progressive jackpots. It's nothing as impressive as it used to be and the competition overtook this group of online casinos some time ago, offering better bonuses, faster payouts, friendlier customer service and a sense of safety in your gameplay. Out of the bazillion Microgaming casinos available for players, we can't think of any reason for throwing money at Roxy Palace.

What about new player sign-up bonuses?

Note: as this page relates to a non-recommended and CLOSED casino, the following bonus information is for reference only. New players at Roxy Palace could claim a 100% first deposit bonus up to $/€/£100. This offer came with 50 bonus spins (no extra deposit needed) playable on Microgaming's Highlander slot game. These bonus spins were given as ten spins per day for five days - you only neeedd to make one deposit to claim the first ten spins. Logging into your account over the next four days would reveal another ten bonus spins waiting for you each day. Only players depositing via credit/debit card or PayPal could claim the welcome bonus.

Players who accept the welcome bonus cannot cashout any funds until 'wagering requirements' have been reached. The wager requirement for Roxy Palace's 100% welcome bonus is x50. For example, if you deposit $/€/€50 and receive a $/€/€50 welcome bonus then you must place bets that eventually reach a total of $/€/€2500. Only slots and keno are worth playing with the bonus money as nothing else contributes anything near 100% towards the wager target - the next best is table and video poker at just 10%. As with every other aspect of Roxy Palace, the welcome bonus is very unimpressive and not worth considering.

Bigger ain't always better

Roxy Palace was acquired by the 32 Red group of online casinos in 2015, joining other established casinos. Sadly, this has meant that Roxy Palace falls under the same shadow being experienced by 32 Red players, advertisers, marketers, etc. The company (Kindred) has become somewhat too big for its boots and the glory days of a sparkling reputation with players and online casino reviewers has taken a huge nosedive over recent years. There have been several cases of Kindred/32 Red/Roxy retroactively changing terms already agreed with advertisers and avoiding legally due payments. This does not make reassuring reading for anyone - players definitely included - considering the integrity of those running this casino.

We have been in the online casino industry for longer than Roxy Palace (and 32 Red) and know more about it than they do - especially how to treat players and partners. Roxy Palace is no longer a viable or trustworthy casino in our eyes - there are much better places to play, more impressive game collections, faster payouts and better rewards for loyal members. 32 Red (and thus Roxy Palace) should have heeded this warning years ago but when companies get big and taken-over by new 'profit-first' owners - they stop caring and ethics/business practices become flexible if there's money to be made.

Casino-Download.com not recommendedRecommended?

100% not. If you're already a member and have come to Casino-Download.com to download Roxy Palace's casino software then sorry but we'd rather sleep at night than send new visitors to their 'casino'. Still, it's a mega-shame that we can no longer recommend Roxy Palace due to unethical activity and a basic lack of trust as we used to have a great relationship - some 10/15 years ago! Update: obviously none of this applies now as yay, Roxy Palace is no more.


Roxy Palace Casino screenshots

Roxy Palace Casino website
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Roxy Palace website
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Welcome bonuses

Note: as this page relates to a closed and non-recommended casino, the following bonus information is no longer valid and published for reference only. You are suggested to see the latest approved casinos verified on 21 March 2024.

You can claim a 100% bonus up to $/€/£100 on your first deposit at Roxy Palace, if it's within your first three days of joining. For example.

  • Deposit $/€/£20 and get $/€/£20 free bonus - start with $/€/£40
  • Deposit $/€/£70 and get $/€/£70 free bonus - start with $/€/£140
  • Deposit $/€/£100 and get $/€/£100 free bonus - start with $/€/£200

The minimum qualifying deposit for the above bonus is $/€/£10.

Casino Download instructions: (previous) - we do not provide download links to blacklisted casinos. We previously provided links to download Roxy Palace and made it as easy as possible - no thanks to Roxy Palace! Prior to blacklisting, it was possible to download and confirm the Roxy Palace Casino installation and receive via e-mail a change-proof download link for Roxy Palace Casino that leads to the same software download even if it moves or hides (again) in the future. According to Roxy Palace's information, you will need to create an account first (or log in to an existing one) at Roxy Palace's website before you can download the casino software to your computer. However, clicking the 'Premium Casino' link near the bottom of Roxy Palace's website will initiate the direct Roxy Palace download - regardless of your membership level. (now) - as Roxy Palace is shut down, we strongly recommend you to uninstall any downloaded Roxy Palace software already installed on your computer. Do the same for any 32Red Casino software for that matter too if you have it installed onto your computer.

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Roxy Palace Casino information

Software: Microgaming

Excluded countries: Australia, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Greece, Hong Kong, Hungary, Philippines, Portugal, Romania, Singapore, South Africa, Spain, Sweden, Turkey, USA

Licensed in: Gibraltar, United Kingdom

Year launched: 2002

Accepted banking methods: Click2Pay, ClickandBuy, Credit/debit card, eCheck, ecoPayz/Payz, EntroPay, InstaDebit, Neteller, Paysafecard, POLi, Skrill/Moneybookers, Wire transfer

Currencies: AUD$, CA$, EURO€, SEK, UK£, US$

Cashout limits: cashouts are limited to $/€/£4,000 weekly if you withdraw more than x5 your total deposits at Roxy Palace. This is another shambles of a limit placed on cashouts by immoral owners who have no idea what gamblers are looking for and expect from their casino gameplay and ability to get their hands on their own money/winnings. Roxy Palace prefer to hold onto your money for as long as they can for no other reason than greed and the hope you will lose the remainder of your cashout whilst waiting weeks to get hold of a rare big win.

Contact details and social media

Website: www.roxypalace.com

E-mail: support@roxypalace.com

Telephone: Australia - 1800 838 074, Canada - 1 855-338 1461, Denmark - 808 88386, Finland - 358 9424 19276, Netherlands - 0800 022 1476, Norway - 0800 19064, Sweden - 020 795 756, UK - 0800 051 8938 (toll free), other countries - 001 770 261 0098

Live chat: was available 24/7 via casino website and Roxy Palace download

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