Jackpot City Casino Review
Download Options at Jackpot City Casino
Play instantly in-browser on PC/Mac/mobile/tablet – no download required. Mobile users can also download a dedicated app for Android/iOS anytime.
Jackpot City Casino launched in 1998 and is a legendary brand with a massive player base and rock-solid reputation. Enjoy 2000+ games, huge progressive jackpots, exclusive releases, live dealer, and top-tier bonuses.
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Bonuses & Promotions
- 100% match bonus up to $400/€400/£100 on each of your first 4 deposits (up to $1600 total)
- Alternative $1 for 80 spins offer, plus country-specific promotions
- Ongoing bonuses, reloads, free spins, and competitions
- Daily Deal personalized bonus, Bonus Wheel prizes
Games & Software
2000+ games from Microgaming, Foxium, Gameburger, Stormcraft Studios, Triple Edge Studios, Zensar, Apricot, SpinPlay Games, Switch Studios, and more. Huge progressive jackpots, exclusive releases, and frequent new additions.
Live Dealer & Game Shows
Enjoy live dealer games from Evolution, Playtech, and Pragmatic Play, including blackjack, roulette, and game shows like Gonzo's Treasure Hunt and Monopoly Big Baller.
Banking & Cashouts
- Deposit & withdraw via credit/debit card, ecoPayz, MuchBetter, Neosurf, Neteller, Paysafecard, Skrill
- Minimum deposit varies by method
- Verification may be required for cashouts
- Cashout limits: $4000/€4000 weekly after large wins; sign-up bonus withdrawals capped at 6x first deposit
Quick Facts
| Software Providers | Microgaming, Evolution, Pragmatic Play, Playtech, Foxium, Gameburger, more |
|---|---|
| Mobile/Browser | Yes |
| Download App | Android/iOS only |
| VIP Program | Yes |
| Jackpot Games | Yes, huge progressives |
| Support | Live chat 24/7, Email, Phone, Fax |
| Excluded Countries | Afghanistan, American Samoa, Andorra, Antarctica, Australia, Austria, Belarus, Belgium, Botswana, Brazil, Bulgaria, Cameroon, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Cuba, Czech Republic, Denmark, East Timor, Estonia, Ethiopia, France, French Guiana, French Metropolitan, French Polynesia, French Southern Territories, Germany, Ghana, Greece, Greenland, Guadeloupe, Guam, Heard and McDonald Islands, Hong Kong, Hungary, Iran, Israel, Lithuania, Macau, Malawi, Malaysia, Malta, Martinique, Mayotte, Mexico, Micronesia, Mozambique, Myanmar, Netherlands, New Caledonia, Nicaragua, Nigeria, Norfolk Island, North Korea, Northern Mariana Islands, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Martin, Serbia, Serbia and Montenegro, Seychelles, Singapore, Slovakia, Slovenia, Somalia, South Africa, South Sudan, Spain, St Helena, St Pierre and Miquelon, Syria, Taiwan, Tanzania, Turkey, Uganda, Ukraine, USA, Vatican City State, Venezuela, Vietnam, Virgin Islands (British and US), Wallis And Futuna Islands, Yemen, Zambia |
| Licenses | Kahnawake (Canada), UK |
| Year Launched | 1998 |
| Currencies | CA$, EURO€, NZ$, UK£, US$ |
| Max Cashout | $4000/€4000 weekly after large wins, 6x first deposit for sign-up bonus withdrawals |
Contact & Social
Website: jackpotcitycasino.com
Email: support@playersupportcentre.com
Postal: Jackpot City Casino, Baytree Interactive Ltd, Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
Telephone: Canada - 1 800 768 1946, Other countries - 0011 800 1515 1516 / 0044 800 917 8547
Fax: Austria - 0800 005 078, Germany - 0800 000 3369, Italy - 800 145 990, New Zealand - 99 261 867 (all toll free), Other countries - 0044 207 806 8162
Live chat: 24/7 via website
Full In-Depth Review of Jackpot City Casino
Background & Reputation
Jackpot City Casino is one of the longest-running online casinos, established back in 1998. Its reputation is stellar, with an enormous player base and consistent popularity. Although the brand targets Canada, New Zealand, the UK, Ireland, and several Scandinavian countries, there are many excluded countries (see quick facts above). If you're allowed to join, consider yourself lucky!
Group Sister Casinos
If you enjoy Jackpot City, consider trying its sister casinos for similar bonuses and gameplay: All Slots, Euro Palace, Gaming Club, Grizzly's Quest, Kiwi's Treasure, Lucky Nugget, Mummys Gold, Platinum Play, River Belle, Royal Vegas, Ruby Fortune, Spin (Palace) Casino.
Download & Mobile App Experience
Jackpot City's downloadable PC casino was discontinued years ago in favor of browser-based play, which works seamlessly on desktop and mobile. For mobile users, there's a dedicated app for Android and iOS, but it's optional - every game and banking feature is available in-browser as well. It's recommended to sign up via browser first, then download the app later if you want both experiences. To download, use the Android/Apple buttons at the bottom of Jackpot City's homepage.
Games & Software Providers
Originally powered solely by Microgaming, Jackpot City now offers thousands of games from multiple providers, including Foxium, Gameburger, Stormcraft Studios, Zensar, Apricot, SpinPlay Games, Switch Studios, Triple Edge Studios, OnAir Entertainment, and more. There are also exclusive games you won't find elsewhere.
Progressive Jackpots & Live Dealer
Jackpot City is famous for massive progressive jackpots on slots, roulette, and other games - often paying out hundreds of thousands or even millions. Live dealer games are supplied by Evolution, Playtech, and Pragmatic Play, making it one of the best live dealer casinos online. Game shows like Gonzo's Treasure Hunt, Monopoly Big Baller, and Live Stock Market add extra excitement.
Note: Free/demo play is not available without logging into an account.
Bonuses & Promotions
The classic welcome bonus is 100% up to $/€400 (or £100 in the UK) on each of your first four deposits, totaling up to $/€1600. Wagering is 35x the bonus. However, withdrawals from sign-up bonuses are capped at 6x your first deposit after meeting requirements - so big wins may be limited.
Alternative welcome bonus: By following our links, you can claim a $1 deposit for 80 bonus spins on Wacky Panda, then $5 for 215 spins on Atlantean Treasures: Mega Moolah. After these, you're still eligible for the 100% x4 bonuses.
Country-specific bonuses are available in some regions (e.g. UK: 100% up to £100). Additional promos include “10 free chances to win $1,000,000 daily� and ongoing deals like the Daily Deal personalized match bonus, Bonus Wheel spins, reloads, no deposit offers, free spins, and regular competitions/giveaways.
- Deposit $/€/£20 → get $/€/£20 bonus (start with $/€/£40)
- Deposit $/€/£50 → get $/€/£50 bonus (start with $/€/£100)
- Deposit $/€/£100 → get $/€/£100 bonus (start with $/€/£200)
Banking & Cashout Terms
Accepted banking methods include credit/debit card, ecoPayz/Payz, MuchBetter, Neosurf, Neteller, Paysafecard, and Skrill. Crypto is not supported. You may be asked for ID verification at sign-up or cashout; it's best to verify early to speed up withdrawals.
If you win more than five times your total deposits, withdrawals may be paid in $/€4000 weekly installments. Sign-up bonus withdrawals are limited to 6x your first deposit. Progressive jackpot wins are exempt and paid in full immediately.
Licensing, Launch Year & Excluded Countries
Jackpot City is licensed in Kahnawake (Canada) and the UK. It launched in 1998 and supports CA$, EURO€, NZ$, UK£, and US$. Many countries are excluded, so check the full list before signing up.
Contact Details & Support
Website: jackpotcitycasino.com
Email: support@playersupportcentre.com
Postal: Jackpot City Casino, Baytree Interactive Ltd, Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
Telephone: Canada - 1 800 768 1946, Other - 0011 800 1515 1516 / 0044 800 917 8547
Fax: Austria - 0800 005 078, Germany - 0800 000 3369, Italy - 800 145 990, NZ - 99 261 867 (toll free), Other - 0044 207 806 8162
Live chat: 24/7 via website
Final Verdict
Very few casinos enjoy the reputation of Jackpot City. Nearly three decades since launch, it remains a trustworthy, recommended choice. While its bonus winnings terms could be improved and some areas of the site refined, overall Jackpot City offers top-tier games, huge jackpots, reliable payouts, and outstanding support.