
Grand Hotel Casino Review
Grand Hotel Casino is part of the Casino Rewards network (29 casinos, 15+ million customers) and is available for browser and mobile play. The website stands out for its regular updates, game guides, and winner information. You can play instantly on any device without downloading software.
Bonuses & Promotions
- First deposit: 100% bonus up to $/€/£100
- Second deposit: 50% bonus up to $/€/£150
- Third deposit: 30% bonus up to $/€/£150
- Fourth deposit: 20% bonus up to $/€/£160
- Plus up to $/€/£5000 in extra promos, giveaways, and rewards in your first year
- All bonuses are optional; minimum deposit for each is $/€/£10
- First two bonuses carry a steep x200 wagering requirement, third and fourth are x30
Games & Software
Grand Hotel offers hundreds of games from Microgaming, Evolution Gaming, All41 Studios, Crazy Tooth, Just For The Win, Slingshot Studios, Zensar, and more. New releases are added weekly, including exclusive titles and quirky, fun games.
- Game types: slots, live dealer, poker, blackjack, roulette, bingo, keno, scratch cards, casual games
- Live dealer tables powered by Evolution Gaming
- Demo/free play modes available
- All results independently audited and payout percentages published monthly
- Member of the Interactive Gaming Council and adheres to strict code-of-conduct
Screenshots
Quick Facts
Software | Alchemy Gaming, All41 Studios, Atomic Spin, Aurum Signature Studios, Crazy Tooth, Evolution Gaming, Just For The Win, Microgaming, Neon Valley Studios, Slingshot Studios, SpinPlay Games, Switch Studios, Triple Edge Studios + more |
---|---|
Mobile/Browser | Yes (browser + mobile play) |
Download App | No (web and mobile only) |
Demo Mode | Yes, most games, no signup needed |
Support | Live chat 24/7, Email |
Excluded Countries | Afghanistan, Australia, Belarus, Belgium, Botswana, British Virgin Islands, Central African Republic, Congo, Cyprus, Denmark, Democratic Republic of Congo, Eritrea, France, Germany, Guinea, Hong Kong, Hungary, Iran, Iraq, Ireland, Italy, Liberia, Libya, Lithuania, Malta, Netherlands, North Korea, Norway, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Singapore, Somalia, South Africa, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, USA, Zimbabwe |
Licenses | Kahnawake (Canada), Malta, UK |
Year Launched | 2000 |
Currencies | CA$, €, NZ$, £, US$ |
Cashout Limits | Withdrawals above 5x total deposited at all Casino Rewards casinos are limited to $/€/£4000/week, except for progressive jackpots which are paid in one lump sum. |
Banking | Abaqoos, AstroPay, Credit/debit card, eCheck, ecoPayz/Payz, eKonto, EntroPay, eps, Euteller, eWire, EziPay, Flexepin, Giropay, iDebit, Ilixium, InstaDebit, Instant Banking, Jeton, Kalibra, MultiBanco, Neosurf, Neteller, Nordea, PayPal, Paysafecard, Postepay, Przelewy24, Qiwi, Sofort/Klarna, Swedbank, Skrill/Moneybookers, Ticket Premium, Trustly, uNet, UPayCard, Wire transfer |
Casino Rewards Sister Brands
Grand Hotel is part of the massive Casino Rewards group. Some of the other casinos in this network (all reviewed here) include: Aztec Riches, Blackjack Ballroom, Captain Cooks, Casino Classic, Casino Kingdom, Colosseum, Cosmo, Golden Tiger, Grand Mondial, Luxury, Players Palace, Quatro, UK Casino Club, Villento, Yukon Gold, Zodiac. You can join as many as you like and claim all available welcome bonuses.
Other group brands not yet reviewed: Casino Share, Challenge, Golden Reef, Lucky Emperor, Music Hall, Nostalgia, Phoenician, Rich Reels, Vegas Country, Vegas Slot, Virtual City.
Contact & Support
Website: grandhotelcasino.com
Email: support@crhelpdesk.com
Live chat: Available 24/7, 365 days a year at Grand Hotel's website and when logged in
Postal: Grand Hotel Casino, Fresh Horizons Ltd, PO Box 656, Bondi Junction NSW, Australia 1355
Full In-Depth Review of Grand Hotel Casino
Casino Rewards Network
Grand Hotel Casino is part of the mighty Casino Rewards group, which operates 29 online casinos and has over 15 million customers. This means instant peace-of-mind for players, plus access to a huge and ever-growing game portfolio. Grand Hotel's website is particularly good, with news on winners, new games, and guides for newcomers.
Games & Software
The casino uses games from Microgaming and now many independent designers, including All41 Studios, Crazy Tooth, Just For The Win, Slingshot Studios, Zensar, and more. Live dealer games are provided by Evolution Gaming. There are hundreds of slots, table games, video poker, bingo, keno, scratch cards, and casual games. All results are independently audited and payout percentages published monthly.
The site claims "more than 480 games" but the real number available is higher. Game selection and variety are among the best in the Casino Rewards network.
Bonus & Promotions
Grand Hotel offers new members up to $/€/£5560 in bonuses – the first four deposits are matched (100% up to $/€/£100, 50% up to $/€/£150, 30% up to $/€/£150, 20% up to $/€/£160). The remaining $/€/£5000 is promised in promotions, giveaways and extras in the first year, but specific details are lacking. We found this vague and hope for clearer info in future.
The headline bonus looks great, but the first two bonuses come with very high x200 wagering requirements (third and fourth are a more standard x30). We suggest minimum deposits if you accept the first two offers, as clearing x200 wagering is tough. Bonuses are optional and it's worth considering whether to play with bonus money or your own funds for maximum freedom.
Browser & Mobile Play
There is no downloadable casino software for PC/laptop any longer – everything is browser-based or mobile. Both versions use the same login. The browser casino is smooth and easy to use, with all features and a big game selection. Mobile versions offer fewer games but are well designed and functional. Tablets provide a better experience than phones due to screen size, but mobile winners are paid just as quickly and in full.
Cashout Limits & Terms
Grand Hotel (and all Casino Rewards casinos) limits withdrawals above 5x the total amount deposited to $/€/£4000 per week, except for progressive jackpots which are paid in one lump sum regardless of amount. Cashouts can be processed from browser or mobile. Terms and conditions are clearly presented, generally fair, and straightforward, though the bonus wagering requirements are much higher than average for the first two deposits.
Verdict
Grand Hotel Casino is honest, customer support is excellent, payouts are easy and fast, and the game range is top-class. But beware of the high wagering requirements for bonuses - especially the first two. The lack of detail on the $/€/£5000 extra bonuses is disappointing, and we hope for more transparency soon. Overall, Grand Hotel is a solid choice for fair play and big game variety, but we recommend caution regarding the welcome bonus terms.